Third-Party Administrators

Tools built for your team and clients

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Trusted by these TPAs
Clearwater logo
"We needed a full technology stack for pre-tax accounts, lifestyle benefits, rewards programs, and supplemental benefits. With First Dollar, we can simplify the member experience and promote easier HSA access."

Jason Sherman

CEO of Clearwater

The Opportunity

With a modern solution for administering health spending benefits, TPAs will win employer deals and reduce administrative costs.

The Problem

TPA costs are soaring as their administrative teams struggle to process claims and generate reports with legacy tools.

The Solution

TPAs gain operational efficiencies and improve margins through First Dollar's self-service and automation tools for claims processing, employer onboarding, reporting, and more.

Why TPAs need better tools

The marketplace is crowded

The health spending benefits landscape has changed. Employers have options, as health plans, banks, and other new market entrants are also bidding to administer FSAs, HRAs, HSAs, LSAs, and more.

Employers want more

The 2024 SHRM Employee Benefits Survey found that employers offer many health spending benefits to their employees. 60% of employers offer a health savings account (HSA), 63% offer a medical flexible spending arrangement (FSA), 15% offer a health reimbursement arrrangement (HRA), and 4% offer a lifestyle spending account (LSA).

Lost in the crowd

About two-thirds of today's health spending benefits are powered by one of two platform technology providers. For this reason, TPAs have had to rely on cutting prices to differentiate themselves from the pack.

SELF-SERVICE Tools

Launch. Resolve. Get Things Done.

Get things done without starting another email thread. Admin teams leverage the Health Wallet Manager to expedite claims processing, employer onboarding, and reporting.

An illustration showing multiple benefits stacked, with an open space to add another.A snippet of UI showing a HSA benefit being added to the program.
benefit builder

Design with benefit templates

Design custom lifestyle spending accounts (LSAs), like wellness or remote work programs. Customize per employer needs with controls for cards, claims, and more—all without sending an email or making a ticket request.

APIs

Embed your benefit offering

Every Health Wallet and Health Wallet Manager event has an API, from the consumer experience to the administrative workflows and core bank functions.

A section of the API code for displaying a health wallet with multiple benefits.An illustration of our reimbursement widget, which can sit on top of your existing platform.
BRANDING TOOLS

Make it yours

Customize your Health Wallet solution with your logo, colors, sending domain, and brand identity—down to the last detail. Or don't! We support a variety of brand configurations.

DATA REPORTING

Own your reporting

Get the data you need when you need it. With direct access to complete transaction, account, and org-level reporting, answer employer admin report requests from the Reporting dashboard.

An image of a person writing notes while working on a laptop. Next to the image is a floating line chart illustrating assets under management going up.A pie chart illustrating percentages of Passed, Pending, and Failed KYC/CIP status.

Let's Talk TPAs

We can help you offer the best health wallet experience to your clients.

Let's Talk