Admins can use the one-time contribution feature to correct account funds.
Administrators of First Dollar HSAs can now make one-time contributions to an account. This feature will enable HSA administrators to make adjustments for underfunded accounts without contacting our (lovely!) Customer Support team.
🎶 All the administrators who are now independent, throw your hands up at me. 🎶)
"Employee A changed their HSA contribution amount to a higher amount, but I forgot to update their contribution last payroll cycle. One-time contributions allowed me to make an off-cycle contribution that corrected Employee A’s underfunded account. And I was able to do this all myself before I finished my coffee—no need for any phone calls or emails." - Angela, HR Benefits Specialist
First Dollar is a health wallet platform that health plans and TPAs use to offer consumer-directed benefits to their members under one platform. Benefits admins (employer benefits specialists, health plan managers) use the First Dollar Manager to oversee their members' benefits.
Like this new feature (and have a First Dollar Manager account)? Log in to the First Dollar Manager to explore this feature and others.